To view your compliance status within VIVE, the vendor simply needs to select the client from the My Clients table. Once a client is selected, the compliance review process is shown. The VIVE review process displays to the user in a step by step visual. All steps shown in green are Passed, orange is Missing or Resolving and in red is Failed.
For a detailed review of each step, the user can scroll down to see a line by line review. Each item displays the VIVE review result. See the following Result definitions:
Has met client requirement Item did not meet client requirement
Item not submitted to VIVE Date has expired.
Item not Required by Client
In order for a vendor to cure any failing items, the vendor is encouraged to contact VIVE customer support by phone, 844-476-8038, by online chat at www.GetVIVED.com submitting insurance to: firstname.lastname@example.org
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