Step 4: Insurance Information
VIVE requires a current copy of the vendor's proof of insurance. VIVE requests the vendor's insurance agent information so that VIVE receives an updated copy of the insurance prior to the policy expiring. VIVE must have a current copy of insurance on file at all times.
As soon as the VIVE registration is complete, VIVE will send an email to the vendor's insurance agent, copying the vendor, requesting proof of insurance. VIVE requires valid and up-to-date insurance at all times. When an insurance policy is about to expire, VIVE will again send out an email to the vendor's insurance agent, copying the vendor, requesting an updated copy of insurance.
Insurance requirements are set by our clients. VIVE is unable to waive any requirements. Please view a copy of the insurance requirements and contact your insurance agent if you have questions regarding if your policy meets the requirements prior to registration.
Once registration is complete, VIVE will review all insurance policies submitted and will let the insurance agent and vendor know if there is something in the insurance policy that we are unable to accept based on our client's requirements.
Frequently Asked Questions:
- Why is VIVE requesting my insurance agent's information: Our clients require they be set as the certificate holder by your insurance agent for purposes of obtaining notification when the policy is canceled or has expired. In addition, VIVE requires new proof of insurance is submitted each time the vendor's insurance policy is about to expire. Once the policy's expiration date is extended, the insurance agent is able to forward the updated policy directly to VIVE. This allows for less required intervention from VIVE vendors.
- Why is VIVE asking that I review the Sample Insurance Certificate?: Each of VIVE's clients has specific insurance requirements. VIVE wants to ensure you as a vendor are aware of all requirements prior to completing the registration process and submitting the VIVE verification fee.
- Am I an Onsite or Professional Vendor?: Vendors that drive onto our client's managed properties and perform work on the property will be required to submit an insurance agent for one or more of the following policies based upon the client's requirements: General Liability, Workers Compensation, Automobile Liability, and Umbrella Liability. Vendors that hold a professional trade license, such as attornies and CPAs will be required to enter their Professional Liability insurance agent. If you have professional liability insurance, and other applicable policies, you may be asked to submit these additional policies when VIVE reviews your insurance information.
