All vendors will receive Renewal Notices to all emails listed on their account 30 days prior to their annual renewal date. To renew, click on the "Renewal" link on the email or log into your account at www.getvived.com.
Once logged into your account, a red link will appear on the Dashboard to complete the renewal process.
Click the Renewal link – If the vendor is registered in VIVE for multiple clients, they will be able to renew with just one client or renew for a group of clients at once. Select the payment method and hit “Next.”
This screen allows the vendor to review the information on their account. Click on the down arrows to expand the section and review the previously entered information.
Some information, such as legal name, Tax ID and address cannot be modified during the renewal process. If the field the must be changed is grayed out, call or chat with VIVE to assist with the required change or send the change request to support@getVIVED.com. Please include the vendor name in all change requests.
If the trade or professional license on file with VIVE has expired, an active license must be uploaded within the Trade & License Information section on this renewal screen.
Once all information has been verified and any expired licenses have been replaced with a valid license image, click on the “Pay Fees” button. After payment, the account will be reviewed by the VIVE team for consideration of approval.
If the "Pay Fees" button is not available, there is an error with the account information. Please review all submitted information to check for missing or incomplete information.
VIVE will email the vendor regarding all status updates to their account and if additional information is required. Please whitelist firstname.lastname@example.org to ensure you receive all VIVE communication.