Add a Non-Verified Vendor

Adding a Non-Verified Vendor in VIVE

Adding vendors in VIVE ensures that service providers are properly listed and categorized based on compliance requirements. There are two types of vendor additions:

• Non-Verified Vendor: A vendor that needs to register with VIVE but has not yet completed verification.
• Compliance Exempt Vendor: A vendor manually added by the client that is not required to go through VIVE's compliance vetting process.

This article walks through how to add a Non-Verified vendor, click here to learn how to add a Compliance Exempt vendor.

What is a Non-Verified Vendor?

Non-Verified are visible to Admin permission group only. Non-verified is a temporary status for new/existing vendors that need to register with VIVE. The vendor’s information was uploaded by either the VIVE implementation team or the client and will remain in a status of non-verified for four months. After four months, the account will be moved to an inactive status. If the vendor’s email address was included, the vendor will receive a series of emails from VIVE asking the vendor to register with VIVE. If the vendor begins registering, their account status will move to a Registering status. VIVE does not perform any vetting for vendors with a status of non-verified.

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Navigating to the Vendor Management Section

Click on the My Vendors icon at any time to open the page, which displays a complete list of all vendors assigned to the client. 

Click the "ADD VENDOR" button (located below the map and above the vendor list).

A pop-up window will appear asking whether you want to:

• Add a Non-Verified Vendor
• Add a Compliance Exempt Vendor

Adding a Non-Verified Vendor

A Non-Verified Vendor is a vendor that has been uploaded into VIVE by the implementation team or client but has not yet completed the registration process.

1. Click "ADD NON-VERIFIED VENDOR".
2. Fill in the required Company Information:
   • Legal Name (Required)
   • DBA (Doing Business As) (Optional)
   • Tax Identification (Select from the dropdown)
   • Office Phone, Website, and Accounting ID (If available)
3. Enter Address Information:
   • Mailing Address and Street Address
   • City, State, and Zip Code (Required)
4. Add Contact Information:
   • First & Last Name
   • Job Title
   • Email & Phone Number
5. Click "SUBMIT" to save the new vendor entry.

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Key Differences Between Non-Verified & Compliance Exempt Vendors:

Note:

• The vendor will remain in a Non-Verified status for 4 months if they do not register. Those vendors will move to status of inactive.
• If an email is added, VIVE will automatically send registration invitation emails to the vendor.

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Need More Help?

For further assistance, contact VIVE's customer service:

Available 9:00 am - 6:00 pm Monday - Friday EST

• Online chat under the "Help" icon
• Email: support@getvived.com