VIVE stores three separate address types for your business: a Street Address, a Mailing Address, and a Remit-to Address. Each serves a distinct purpose. This article explains what each is used for and how to update them — including how to use the checkboxes to avoid re-entering the same address twice.
Understanding Your Three Addresses
When you click Edit in the Address Information section, you will see fields for three distinct addresses:
| Address Type | What It Is Used For |
| Street Address | Your physical business location. Used to verify your business presence and may appear in your vendor profile. |
| Mailing Address | Where general business correspondence is sent. This may be a P.O. Box or a separate office address. |
| Remit-to Address | Where payments are sent. Keep this current to ensure you receive payments without delay — this is the most important address to maintain. |
Using the Checkboxes to Copy Addresses
If two or more of your addresses are identical, VIVE provides checkboxes to auto-fill fields so you don't have to type the same address twice.
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☑ My mailing address is the same as my street address Check this box to automatically copy your Street Address into the Mailing Address fields. No need to enter it twice. |
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☑ My remit-to address is the same as my mailing address Check this box to copy your Mailing Address into the Remit-to Address fields automatically. |
| 💡 Tip: All three addresses the same? Enter your Street Address once, check both boxes, and VIVE fills in the rest automatically. |
Step-by-Step Instructions
- Log in to your vendor account at app.getvived.com.
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In the left-hand menu, click Admin, then click Business Profile.
- Scroll down to the Addresses section.
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Update your Street Address. Edit Address 1, Address 2 (optional), City, State, and ZIP directly in the fields.
- Set your Mailing Address. If your mailing address is the same as your street address, leave Mailing address same as street address? toggled on. If it is different, toggle it off and enter your mailing address in the fields that appear.
- Set your Remit-to Address. If payments should go to your mailing address, leave Remit-to address same as mailing address? toggled on. If they should go somewhere else, toggle it off and enter your remit-to address in the fields that appear.
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Click Save addresses. Your changes take effect immediately.
Frequently Asked Questions
All three of my addresses are the same. Do I need to enter them three times?
No. Enter your Street Address once, then check both checkboxes. VIVE will auto-populate the Mailing and Remit-to Address fields to match.
Can my remit-to address be a P.O. Box?
Yes. Your Remit-to Address can be any valid mailing address, including a P.O. Box, as long as it is where you want payments directed.
Who should I contact if I need further help?
Visit the VIVE Vendor Help Center or use the help icon in the top-right corner of your account to reach the VIVE support team.
Need More Help?
For further assistance, contact VIVE's customer service:
Available 9:00 am - 6:00 pm Monday - Friday EST
- Online chat under the "Help" icon
- Email: support@getvived.com