Downloading Proof of Insurance (COI)

VIVE clients can download the most recent Certificates of Insurance (COI) submitted by vendors directly from the vendor’s profile. This process allows for convenient access to current insurance documents required for compliance tracking.

Accessing a Vendor’s COI

To download a vendor’s COI:

1. Log in to the VIVE platform at https://app.getvived.com.
2. From the left navigation menu, click MY VENDORS to view all vendors associated with your organization.
3. Use the search filters (Vendor Rank, Vendor Name, VIVE Status, City, Trades, etc.) to locate the vendor whose COI you need.
4. Click the vendor’s name to open their profile.

Navigating to the Insurance Section

1. Once inside the vendor’s profile, locate the left-hand navigation panel and click on INSURANCE.
2. The screen will display individual insurance policy tiles for:
   • General Liability
   • Auto Liability
   • Umbrella Liability
   • Workers’ Compensation

Each tile includes the following details:

• Policy Name
• Agent Name
• Expiration Date

Downloading the Certificate of Insurance

1. Within each policy tile, you’ll see a blue button labeled “Download COI.”
2. Click Download COI to instantly download a PDF of the certificate to your device.

Tip: Ensure pop-ups are allowed in your browser for a smooth download experience.

Additional Notes

• Only COIs uploaded and marked as ACTIVE will display the download button.
• If no COI is available, reach out to your vendor contact or VIVE support for assistance.

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Need More Help?

For further assistance, contact VIVE's customer service:

Available 9:00 am - 6:00 pm Monday - Friday EST

• Online chat under the "Help" icon
• Email: support@getvived.com