What days and times are you open?
Our support and compliance teams operate Monday–Friday, 9 AM–6 PM EST.
Where are you located?
Our headquarters are in Flint, Michigan but VIVE is a fully cloud-based platform—access it anywhere.
Is there any way to get this done faster?
- Ensure all fields on your documents are legible and complete before uploading.
- Turnaround time is typically within five Business days as we review documents in the order we have received them.
Responding to VIVE emails will warrant a quicker response. If you are emailing VIVE directly, please put your company name in the subject line for quicker identification
Do I send my Invoices to VIVE?
VIVE is strictly a compliance review company and does NOT process payments or invoices. Please reach out to your contact with the property management group for billing details.