If a client uses VIVE, you’ll need to complete their VIVE registration before you can work with them, and keep it current for as long as you work together. Here’s what to know:
- Register before any work begins. Complete registration as soon as a client sends you their link, before quoting or starting a job. Many clients won’t issue work orders until you’re approved.
- Previous work doesn’t exempt you. Even if you’ve worked with this client before, you’ll need to register in VIVE to keep working with them.
- Renew on time. Registrations need to be renewed annually. Watch for renewal notices and complete them before your registration expires to avoid interruptions in work or payment.
- Keep your license and insurance up to date. When your license renews or your insurance policy changes, email the updated documents to VIVE right away. Send insurance documents to documents@getvived.com and license documents to support@getvived.com. Expired documents puts your compliance status at risk.
- Approval affects payment. Many clients only process payments for vendors who are approved and compliant in VIVE.
- Each client has its own registration. Use the link your client provides, or find them under Find New Clients in your VIVE account.
- Check your status anytime. Your Vendor Dashboard shows the same registration and compliance status your client sees, including any missing or expiring documents.
Need help? Chat with us at www.getvived.com or email us at support@getvived.com