Accounting System Updates
VIVE performs scheduled daily updates to the accounting systems of select clients. Each client specifies whether VIVE should transmit data to their accounting platform, as well as the specific information to be included in these updates.
If you're unsure what data VIVE is sending to your accounting system, please contact your company’s designated VIVE representative for clarification.
VIVE only updates a client’s accounting system if there is an active link between a vendor in VIVE and the corresponding record in the accounting platform.
To verify if a vendor is linked:
Navigate to My Vendors in VIVE.
Search for and select the vendor.
Click the Admin button (visible only to Admin users).
Under Accounting Links, you’ll see the accounting ID and legal name the vendor is currently linked to.
If the vendor is not linked to the correct record, click Manage Accounting Links to make corrections.
In the event of an update error, VIVE receives an automated notification and will take appropriate action.