Using the "Force Active" Feature to Pay a Vendor in an Unapproved Status 

The "Force Active" feature in VIVE enables administrative users to temporarily override a vendor’s compliance status, allowing the vendor to remain active for a designated period. This function is particularly useful when immediate activation is necessary to process payment for a vendor who has already completed work, even if some compliance requirements are still pending.

Where to Find the Feature

1. Navigate to the My Vendors tab.
2. Locate the vendor you wish to manage and click on their name.
3. Under the Admin section of the vendor profile, scroll to the panel labeled Force Active Status For Vendor.

How to Use It

Use the dropdown menu to select the duration for which you want to force the active status.

• Available options include:
  • 7 Days
  • 30 Days
  • 60 Days
  • 90 Days
  • 120 Days
• After selecting the duration, click the Set Force Active Status button and confirm your selection  with the continue button.
• Force Active Status removes the hold from your accounting system if the VIVE vendor is linked to your accounting system. 

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Note: You can view a countdown of the days within the vendor's profile or add a column in the "My Vendors" grid that shows the number of days left.

Notes:

• This setting does not override permanent compliance failure but acts as a temporary allowance.
• After the selected period expires, the vendor will revert to their original compliance status unless all requirements have been met and the vendor is approved.
• Use this tool thoughtfully and communicate expectations with the vendor.